When we came into the office yesterday morning, Wax’s local ISP was down. We couldn’t make updates (and on a Tuesday!), our VoIP was down, we couldn’t check our email (except on my iPhone), or use the web as the resource we have so thoroughly come to depend on it to be. All shipping, banking, etc — all delayed. Plans started to be formed in case the crisis lasted into the next day.
It was a reality check reminding us that while the internet feels like a cloud, constantly flowing to our laptops wirelessly, it’s really all hardware that is hardwired somewhere… out there. The vast and powerful internet is surprisingly fragile. We were reminded of a day almost three years ago exactly when the Wax server went down — on Valentine’s Day no less — for EIGHT HOURS and created chaos here in Wax-land. Chaos we were helpless to affect. Yesterday didn’t affect nearly as many people, but created a significant scramble.
We came back online yesterday mid-afternoon to cheers and much relief. Onward!
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