Immediate Answers - Frequently Asked Questions

We understand that time is a precious commodity these days and that there are plenty of occasions in life where you just need the answer without lots of extra wording. Check out our Wax FAQ for some of the skinny on how Wax works.

· · · · ·

How do I get a hold of your AUTOGRAPHED BY THE AUTHOR stickers?

sticker-photo
We wouldn’t dream of keeping these handy and oh-so attractive stickers to ourselves! Check AutographedByTheAuthor.com for the best booksigning stickers to be had. And remember, when you place an order for four rolls or more at once, you receive a discount.

· · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · ·

Do you maintain the sites you design?

You bet! Though, well, only if you want. Not that we’d want to sound flip-floppish, but the answer here is both yes and no. Yes, we will maintain every last website we design and build (doing so allows us to ensure the quality of the design over time), and for some clients, not having to learn a thing about how to access and update the page files is exactly perfect. But some clients want to maintain all or parts of their own sites—and that’s okay, too. We love WordPress for this kind of thing, and have built some fantastic custom post types geared toward specific parts of an author website.

Which parts? That was easy to determine. We’ve been doing this for many years and simply paid attention to the places where clients made the most updates, or wanted to make the most timely or last minute updates, such as an events calendar or home page items. And now what we’ve done to streamline ordering links? It’s really all fantastic…

So yes, we maintain our sites, and no we won’t do whatever it is you want to handle yourself.

The best of both worlds, yes?

· · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · ·

Do you offer hosting?

Yes, we do offer hosting at very competitive rates, and while we don’t necessarily require that you secure hosting with us, we’d highly recommend doing so. Why? Well, the truth is that we’re intimately acquainted with our server, which means no learning curve. We can help with email and we understand how to access the right directories for upload. Sound like a bunch of techie trivia? Well, it’s important stuff, and if we’re trying to work our magic on someone else’s server it’s going to take more time—you know, that thing you don’t have a lot of and that costs money to boot? Yes, exactly. Save time. Save money. Now that’s always a good thing.

· · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · ·

Is the founder of Waxcreative the same Emily Cotler who co-authored that web design book?

Ah, now we’re blushing! Yes, indeed, Emily co-wrote the bestselling Web ReDesign 2.0: Workflow That Works with Kelly Goto, and forward by Jeffrey Zeldman (we know, right? Talk about star power!). With its second edition now eight years old (and translated into 14 languages!), Web ReDesign is still considered a must-read for anyone searching for a cohesive web workflow plan that will help save time, money, and headaches. The methodology transcends technology—readers just adapt it a bit for new technologies.

And, incidentally, it’s what we follow here at Wax.

· · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · ·

Will Emily be the one designing my site?

Emily oversees all projects. She is Wax’s Creative Director—a title she takes to heart with great passion and gusto. Nothing reaches the web without her input and vision.

It takes a village to launch a truly effective website these days, or at least a tight team. Meet the Team! Emily and her Dream Team — you’re in good hands.

· · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · ·